Privacy Policy

At Language Learners Journal, we’re committed to taking your privacy seriously and respecting and protecting your data. This privacy policy has been updated to comply with The EU General Data Protection Regulation (GDPR).

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may update this Policy from time to time to keep up-to-date with changes in legislation so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to trisha@languagelearnersjournal.com. 

What’s the new legislation?

The GDPR (General Data Protection Regulation) is the new EU (European Union) legislation coming into effect on 25th May 2018. It is being enforced to ensure that customers, clients, and anyone who is engaging with anything online is having their data used more securely and is fully aware of how their data is being used.

When I say data, this can refer to any of the following (among other things):

  • Name
  • Email address
  • IP address
  • Mailing or billing address
  • Bank card information
  • Phone number

So what does it mean for you being on my email list?

Firstly, I want to make it very clear to you, what data my email system stores: your first name as entered upon signing up, your email address and, if you’ve provided me with it, which languages you’re learning.

The email system I use is MailChimp and they are compliant with the new GDPR legislation as you can see here.

To be a subscriber of Language Learners Journal Ltd you will fall into either one or multiple, of the following categories:

  • You have signed up for a free download at Language Learners Journal.com
  • You have signed up for the Language Learners Amplified Program, #LLAP at Language Learners Journal.
  • You have signed up for a free webinar, Q&A or online class hosted by Language Learners Journal.
  • You are happy to receive news and announcements from Language Learners Journal.
  • You have signed up for a paid product or service such as an online class, downloadable product, physical product, coaching service or live session with me via Language Learners Journal.

Who are we?

We’re Language Learners Journal Ltd, committed to mindfully empowering independent language learning via a more holistic approach in the UK and beyond. 

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about products and services, or if you register to receive one of our weekly newsletters.

What type of information is collected from you?

The personal information we collect might include your first name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a donation online or acquistare a product from us, your card information is not held by us, it is collected by our third-party payment processors (Paypal), who specialize in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your information to:

  • Process a payment that you have made;
  • Process orders that you have submitted;
  • Carry out our obligations arising from any contracts entered into by you and us;
  • Dealing with entries into a competition;
  • Seek your views or comments on the services we provide;
  • Notify you of changes to our services;
  • Send you communications which you have requested and that may be of interest to you. These may include information about up-and-coming courses, events, activities, promotions of our associated companies goods and services; process a grant or job application.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our statutory obligations. We will hold your personal information securely on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties. Your privacy is very important to us. We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: Third party service providers, agents subcontractors, and other associated organizations are used for the purposes of completing tasks and providing services to you on our behalf (for example to process payments via PayPal and send you mailings via Mail Chimp). When we use third party service providers, you disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond our network.  Unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or any other crime.

The third-party product providers we work in association with: We work closely with various third-party product providers to bring you a range of quality and reliable products and services designed to meet the needs of language learners and teachers. When you inquire about one or more of these products, the relevant third party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and we advise you to review their Privacy Policy.  These third-party product providers will share your information with us which we will use in accordance with this Privacy Policy.

Our products and services are hosted by:

  • Udemy
  • Skillshare
  • Amazon
  • Redbubble
  • PayPal
  • Patron
  • Facebook
  • FIVERR
  • Twitter
  • WordPress

It is your choice…

You have a choice about whether or not you want to receive information from us. If you do not wish to receive direct marketing communications about our exciting products and services, then you can unsubscribe from our email lists at any time. All emails sent will include an unsubscribe link at the bottom of the message.

We will not contact you for marketing purposes by email, telephone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post. You can change your marketing preferences at any time by opting out. 

Security precautions in place to protect the loss, misuse or alteration of your information

When you share personal information with us, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL via our third part parties. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security. The data we have will be held securely by Mail Chimp and GSuite which complies with GDPR. 

 

Use of ‘cookies’

Many other websites, including Language Learners Journal Ltd, use cookies. ‘Cookies‘ are pieces of information sent by an organisation to your computer and stored on your hard drive to lasciare that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and non identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under?

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with any personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review to ensure we comply with GDPR.

This Policy was last updated in May 2018.

 

*** Please Note: If you have ever purchased anything from Language Learners Journal Ltd, other data may be stored in other systems such as Udemy, Skillshare, Amazon, GumRoad or Redbubble, where I host most of my products. I have checked and all of the third party systems I use are compliant with the new legislation or will be by 25th May 2018.

If you have any questions please Contact Me

Trisha

 

Founder of Language Learners Journal